CampusThreads Help Center
How ambassadors claim and complete shifts
Follow each shift from the available list through the final report.
Ambassadors
Open: Ambassador app → Shifts.
What to do
- Open an available shift and review its time, location, requirements, assets, checklist, pay information, and reporting instructions.
- Claim or confirm the shift if you are eligible and available.
- For an in-person or multi-location shift, follow the location check-in prompt only during the disclosed tracking window when your organization requires it.
- Complete the assigned work and checklist. Add any requested media or visit report.
- Submit the post-shift report and reported hours, then watch for approval or a request for more information.
Details
- Location tracking starts only after the ambassador acts and grants the required permission.
- Use the in-app cancellation flow as early as possible. Your organization’s cutoff rules apply to the request.
Contact support
Start with your CampusThreads administrator. The CampusThreads team can also help. Share the page you were using and the result you expected. Keep passwords and access tokens private when you ask for help.