Help for ambassadors
Find help with the work your organization assigns through CampusThreads.
8 articles
Getting started as a CampusThreads ambassador
Prepare your profile and schedule before taking on program work.
How ambassadors set availability and avoid schedule conflicts
Share your work schedule with the program team and check each shift against existing commitments.
How ambassadors claim and complete shifts
Follow each shift from the available list through the final report.
How ambassadors complete and submit tasks
Work through assigned tasks and send completed work to an administrator for review.
How ambassadors use announcements and training resources
Use announcements and training resources as you work through the program.
How ambassadors message prospective students
Answer prospects from your experience and send staff questions through the approved escalation path.
Prospect privacy and conversation safety
Learn how CampusThreads handles personal information and gives people tools for safer conversations.
How CampusThreads keeps ambassador chat human
Messages shown under an ambassador’s name come from that ambassador, with automated experiences carrying a dedicated label and identity.
Try a broader phrase or contact support when your search returns zero articles.
Delete your ambassador account
Use the account deletion request form to ask CampusThreads to delete your Ambassador account. The page explains verification, timing, and which records may need to be kept.