Help for school administrators
Find the guides used by administrators who run CampusThreads for a school.
26 articles
CampusThreads admin portal overview
Use the admin portal to run each part of your ambassador program from one place.
How to invite student ambassadors
Use the invitation flow and track each ambassador through account creation.
How to organize ambassadors into groups
Create reusable groups that make program work easier to assign.
How to create an ambassador recruitment intake
Build a public application that screens ambassador candidates and tracks where they came from.
How to review ambassador applicants
Review each ambassador application and preserve the applicant’s earlier responses.
How to create and publish an ambassador shift
Schedule ambassador work and assign each opening to the right people.
How to review reported shift hours and breaks
Review ambassador timesheets and preserve a clear record of every change.
How to configure shift policies
Set the rules that govern shift timing, location check-in, approvals, reminders, payments, and cancellations.
How to publish an announcement to ambassadors
Publish an announcement for the right ambassadors, then see who has read it.
How to create an ambassador training module
Build a training module for a selected cohort and follow each ambassador’s progress.
How to manage ambassador tasks
Guide assigned work from To Do through administrator approval.
How to create an ambassador reward
Build a reward around measurable work, then choose who can earn it and when.
How to configure questions shown before prospect messaging
Choose which questions prospects answer before a human conversation begins.
How to export prospects as a CSV spreadsheet
Download the current prospect view as a CSV file for approved reporting and data workflows.
How to connect Salesforce or Zapier to CampusThreads
Connect CampusThreads to Salesforce or Zapier and keep prospect records current.
How to embed the CampusThreads prospect chat widget
Add CampusThreads to an approved school website and test the full prospect experience.
How to allow a website domain for the prospect widget
Maintain an explicit domain allowlist that limits where the widget can appear.
How to read the ambassador program dashboard
Read dashboard trends in the context of the people and time period behind them.
How to schedule ambassador program reports by email
Send recurring shift and task reports to the people who need them.
How to track ambassador program assets
Track each banner, device, kit, or sample from storage through its campaign use.
How to create and manage program locations
Save the sites your program uses for shifts, visits, maps, and asset work.
How CampusThreads keeps ambassador chat human
Messages shown under an ambassador’s name come from that ambassador, with automated experiences carrying a dedicated label and identity.
How administrators connect an AI assistant to CampusThreads
Connect an approved AI client with a time-limited token tied to one administrator.
CampusThreads Integration API and CRM workflows
Choose the approved CampusThreads connection that fits a CRM or ambassador workflow.
What the CampusThreads demo sandbox allows
Explore a shared demonstration with realistic data and fixed settings.
How to measure campus ambassador campaign ROI
Measure campaign ROI with approved costs and outcomes that keep their source context.
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